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Frequently Asked Questions

Considering counselling can bring up all kinds of questions.
Below are some of the most common questions. 
Feel free to reach out to us if you have any questions and and we will gladly serve you, we’re available 24x7.

How much is couples counseling?

It depends on the therapist and service you choose. Therapist rates vary based on experience. You can call our office to speak with a Client Care Consultant or get all the information HERE.

Where are appointments held?

Nancy Nzioki is located in Mombasa City. Kefa's appointments are located in Nairobi City.

Do we have to do this together?

No. You can start on your own. Check out the options HERE

Can I bring my children to counseling?

We don’t recommend bringing children unless they can sit quietly and unattended in the lobby. If you have additional questions about this please call our office 0741123944

When can we expect results?

Most couples experience relief in the first 1-3 sessions. Research says “75-80% of couples make significant improvement within 15-20 sessions.” The rate at which you see results is dependent on several factors you can read about HERE.

How effective are you at helping couples?

If a couple comes to us and wants to heal we are well equipped to completely turn things around. The methods we use are well researched and we are the best trained therapists available to help you.

What is counseling? 

It’s like talking with a friend who is an expert in relationship issues and has traveled the world learning all the best ways to save a marriage.  

The therapist's role is not just to give advice but to help you think differently about problems and build skills to handle life's challenges. 

What happens in the counseling office?

We meet with the couple 1-on-1. We listen to your story and concerns. We do surgery on your relationship. You feel abundantly better, closer, and usually happier than when you came in.

We are process consultants who help you to hear each other better and understand yourself and your spouse in ways you never dreamed possible.  We help you fall back into love and experience a greater depth of intimacy in your relationship that will be there for you in the long term. Learn more HERE.

The therapist's role is not just to give advice but to help you think differently about problems and build skills to handle life's challenges. 

What’s the difference between weekly counseling and an intensive retreat?

Both are tailored to meet your needs as a couple. Weekly counseling spreads the time out over weeks while an intensive condenses weeks of work into 1-3 days. Learn More HERE.

What methods do you use?

The short answer is whatever it takes to help you. We use experiential and scientifically proven methods such as Emotionally Focused Couples Therapy, Gottman, Thought field, EMDR, Systems Theory, Choice Theory, and many more. 

Can marriage counselling help us?

It depends on the counselor you choose. If the therapist doesn’t have the training or experience then it will not help you. You can learn more about this HERE.

How does virtual coaching or online counseling work?

After booking a coaching session you’ll receive a confirmation email with the link to the online meeting room.  Click the link at the time of your appointment and you’ll be admitted into the meeting when the therapist is ready.

How does virtual coaching or online counseling work?

After booking a coaching session you’ll receive a confirmation email with the link to the online meeting room.  Click the link at the time of your appointment and you’ll be admitted into the meeting when the therapist is ready.

What if there is abusive?

If either partner in the relationship feels afraid for their life marriage or couples counseling with the couple is not a good idea. It can be more dangerous than helpful. Seek help HERE.

What if I want to see a couples counsellor and my partner doesn’t?

Then please see one of our counselors– we’d love to help! Many people find that as they seek help and feel better, the relationship improves. After all, when you are happier – everything looks and feels better – and IS better.

How do I get started?

Excellent. We’ve made the scheduling process easy. You can either click here to schedule an appointment via our online calendar or you can call our Client Ambassador at 0741123944 who will help get you scheduled. Or text us (0741123944) for more information.

We look forward to meeting you.

Get a professional help from a licensed counsellor.